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Analytics (17)
Inbox (40)
Booking.com (2)
Translations (9)
Space Management (7)
Conversation Quality (21)
New messaging channels (4)
Guest Journey Builder (30)
PMS (10)
Notifications to front-desk (14)
Answers library (9)
Digital keys (8)
Invoice (4)
Upsell (12)
Online check-in (7)
AI Voice channel (1)
Whatsapp (11)
LLM (AI) (2)
Guest request overview (1)
Make a guest request without the guest confirming first
Currently, before forwarding a request to the front desk, we ask the guest to confirm it first. I've spoken to quite a few hotels that think this step is unnecessary.
2
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Inbox
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planned
6
Full search function in the inbox (no names/number only)
The search field in conversations only searches the guest name, but not the full conversations.
2
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Inbox
·
planned
13
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