Add a disclaimer stating that front desk requests may take up to 2 hours to be handled.
complete
s
steven oliemans
marked this post as
complete
We have added the option for accommodations to add an SLA in the front-desk category of the answer settings. We'll communicate to the guest the expected/usual hours of the SLA when new guest requests are created.
s
steven oliemans
marked this post as
in progress
We'll create something now for accommodations to indicate their service levels