Add Facebook Messenger as a communication channel | Voters

Add Facebook Messenger as a communication channel

steven oliemans

Please add the possibility to answer guest messages on Facebook Messenger. This should be included in the unified inbox, among the other communication channels such as WhatsApp and Airbnb.

This is only for reactive messages from guests. No need to send out initiated messages.

September 23, 2025

Sam Shepherd

And instagram would be helpful

steven oliemans

Merged in a post:

Messenger channel

Jacqueline Bencosme

Center Parcs Erperheide
Center Parcs De Kempervennen

They'd like to have a unified inbox that include messenger.

September 23, 2025

Victor Romijn

What do you mean by "a unify platforms"?

Jacqueline Bencosme

Victor Romijn We've a unified inbox (omnichannel) that includes booking.com and whatsapp. They'd like to add Messenger in the inbox