Exclude from AI communication specific numbers
M
Mitchel Vaes
That way there's no need of a separate number to communicate with housekeeping staff.
Another use case is not to trigger Guest journey builder messages to group bookings. Typically only one number associated to this reservations of multiple rooms and the number associated usually is from someone that doesn't stay in the property.
Jacqueline Bencosme
Merged in a post:
Exclude numbers/bookers from communication
X
Xin Berendse
The hotel has a lot of bookings that go through an agency, that don't want the guest to get a confirmation of the reservation or any other whatsapp communication. Is there a way to make a filter to exclude certain guests from communication, or have them receive a different guest journey?