Send messages when a guest cancels or modifies their booking
t
teddy
yes! it's still someone who has shown interest, so if he doesn't come, it's really important to finish it off in a nice communicative way and to show that we're still looking forward to welcoming him
Autopilot
Merged in a post:
Cancelation message
J
Janne Immonen
If customer cancel no message is send. I think would bw good to send cancelation message
Autopilot
Merged in a post:
Stay modification message
J
Janne Immonen
As customer request extend my stay, system is not send any message when extend is done. Due that customer stay unsure if booking is extend or not. Thats way should be good send stay modification message