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Analytics (17)
Inbox (40)
Booking.com (2)
Translations (9)
Space Management (7)
Conversation Quality (21)
New messaging channels (4)
Guest Journey Builder (30)
PMS (10)
Notifications to front-desk (14)
Answers library (9)
Digital keys (8)
Invoice (4)
Upsell (12)
Online check-in (7)
AI Voice channel (1)
Whatsapp (11)
LLM (AI) (2)
Guest request overview (1)
Stop opening new requests
The ai normally after giving a correct answer when there's not responds from the client side suggests to send the request to the front-desk. This is creating request that are unnecessary.
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Conversation Quality
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complete
5
Runnr link perceived as suspicious link
2 properties so far to asked show their own link instead runnr link shortener They're based in Spain and Costa Rica. Links for them are perceived there as scam or an opportunity still data.
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Conversation Quality
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complete
4
Add a disclaimer stating that front desk requests may take up to 2 hours to be handled.
guest are expecting immediate respond and this is not always the case
2
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Conversation Quality
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complete
2
Temporarily stop upselling
Is it possible to no longer automatically push the upsells for breakfast possibilities? As they receive a lot of last-minute requests for this; because of limited staff on site; they can't provide this in a short period of time for the guests.
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Conversation Quality
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complete
1
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