Feature Requests

add length of stay to the GJB, a guest staying 1 night receives different message from guest staying 2 (or 10)

Can we ask guests that have made a booking though us via zenchef of guestplan, for a review of the restaurant after they had dinner?

Send messages to OTA bookings to book direct next time.

Send guest journey messages when a guest cancels or modifies their booking.

At the moment we need to test and wait on WA messages to get an idea about how the full journey would look like.

Clients should be able to add additional messages to the guest journey builder. so they can have a pre-checkin message 7 days AND 2 days in advance so they can send a message 3 days after checkin but only for stays that are longer than 5 nights so they can send a message directly after checking out so they can send a message on the morning of checkout etc. these should have at least these elements: filter (like rate type, room type, stay length) trigger (post-booking, checkin date, actual checkin time, check out date, actual checkout time, actual room cleaning time)

For this, we require a template to be generated and approved by Meta before we can send it out to all in stay guests.

Client wants to be able to send the pre-checkin reminder on the day/morning of arrival

When a guest has been to the hotel before, it's nice to welcome them back instead of just welcoming them.

I want to be able to send all my guests a pre-checkout message on the morning of checkout.